English lesson – at the bank report lose of card

at the bank

A: Welcome to IBJ Bank, how can we be of service?

欢迎光临IBJ银行。我们如何为您服务呢?

B: I spoke to a girl named Claire on the phone; it’s about losing my card and everything.

我和一个叫Claire的女孩通过电话,是关于我丟失银行卡还有其他所有东西的事情。

A: What I need you to do first is fill in these forms, with as much detail as possible. Then we can get you a new card.

我需要您做的就是先尽可能详细地填写这些表。然后我们可以给您办一个新卡。

B: So, I can get my new card today?

那么,我今天能拿到新的卡了?

A: I’m sorry, Sir, the full procedure can take up to 7 days to process everything.

对不起,先生,全部手续最长需要7天的时间办理完毕。

B: 7 days! What am I supposed to do for money until then?

7天!在那之前用钱我应该怎么办呀?

A: If you bring some ID with you it’s possible for you to make a withdrawal over the counter if you need to. But unfortunately, without your new card you cannot use the ATM, so all withdrawals must be made within working hours.

如果您带着身份证件的话您是可以在需要时到柜台办理取钱业务的。 但是,不幸的是,没有新卡您不能使用自动提款机,因此您只能在我们上班时取款。

Learn Cantonese HK – Line up at the bank