Mandarin class HK-Exchange a Sheet

♦A：晚上好，夫人。要帮忙吗？
Wǎnshàng hǎo, fūrén. Yào bāngmáng ma?
Good evening, madam. Can I help you?

♦B：是的。我昨天在这里买了这条床单。
Shì de. Wǒ zuótiān zài zhèlǐ mǎi le zhè tiáo chuángdān.
Yes. I bought this sheet here yesterday.

♦A：有什么问题吗？
Yǒu shé me wèntí ma?
Anything wrong with it?

♦B：是的。我买回家打开一看，发现了这个洞。
Shì de. Wǒ mǎi huí jiā dǎkāi yī kàn, fāxiàn le zhège dòng.
Yes. When I spread it out back home, I found this hole.

♦A：哦，真糟糕！我可以看一下您的发票吗？
Ó, zhēn zāogāo! Wǒ kěyǐ kàn yīxià nín de fǎ piào ma?
Oh, how awful! May I have a look at the invoice?

♦B：给你。
Gěi nǐ.
Here it is.

♦A：请接受我们最诚挚的歉意。如果你愿意，我很乐意给您换一条。
Qǐng jiēshòu wǒmen zuì chéngzhì de qiànyì. Rúguǒ nǐ yuànyì, wǒ hěn lèyì gěi nín huàn yītiáo.
Well, please accept our sincere apologies. I’ll be glad to change it for another one if you wish.

♦B：你太好了，谢谢。
Nǐ tài hǎo le, xièxiè.
That’s very kind of you. Thank you.

♦A：你们为这事感到很抱歉，我保证再不会发生同样的错误。
Nǐmen wèi zhè shì gǎndào hěn bàoqiàn, wǒ bǎozhèng zàibu huì fāshēng tóngyàng de cuòwù.
We’re sorry that this has happened, and I guarantee that the same mistake won’t happen again.